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November 14, 2026

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Microsoft shares recovered on Friday after a global outage disrupted its Outlook, Teams and Copilot services, affecting users across more than 70 countries.

The incident has renewed concerns about businesses’ dependence on centralised cloud services, while intensifying competition in artificial intelligence adds to the pressure on the technology giant.

Microsoft apologises as outage disrupts services

Microsoft shares MSFT rose approximately 0.18% to $523.94 on Friday, recovering from a decline of more than 2% in premarket trading.

The outage, which began on Thursday, November 12, affected several Microsoft 365 services, including Outlook email, Teams and the Copilot AI assistant.

According to Downdetector, users across more than 70 countries reported disruptions.

The incident affected services used by more than 430 million people, alongside governments and organisations worldwide.

Microsoft engineers worked for more than 20 hours to address the disruption.

In its latest updates, Microsoft apologised for the outage, saying it was “deeply sorry” for the disruption caused since Thursday.

In a 3:05 p.m. EST update, the company said it did not yet have a timeline for full recovery.

Earlier, Microsoft had said it was seeing “broad recovery and stability” across its services.

“Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration,” the company said in an earlier update.

Microsoft also dismissed speculation that the outage was linked to technical issues involving artificial intelligence agents.

It said the incident was caused by a technical issue and was not related to cybersecurity or AI agents.

The company plans to publish a full post-incident report after completing its review.

Outage highlights dependence on cloud services

The disruption has drawn attention to the risks associated with businesses relying heavily on a small number of major technology providers.

Microsoft’s cloud-based model allows organisations to avoid the costs of operating and maintaining their own email servers and infrastructure.

However, a prolonged outage at a major provider can affect large numbers of businesses simultaneously.

Microsoft’s second-quarter availability for its Microsoft 365 workplace applications was reported at 99.994% globally, making prolonged disruptions relatively rare.

Nevertheless, the incident could encourage companies to invest more in backup services and continuity arrangements.

Providers such as US cybersecurity firm Mimecast offer continuity services that allow users to send and receive emails through temporary inboxes when their primary systems become unavailable.

Privacy-focused technology company Proton also offers standby email accounts that businesses can activate during disruptions.

According to a study by Oxford Economics and Splunk, unplanned outages of critical digital business systems cost Global 2000 companies an average of $15,000 per minute.

While continuity services have traditionally attracted deadline-sensitive industries such as law, the latest disruption could encourage wider adoption among accounting firms, hospitals and other regulated businesses.

Geopolitical tensions have also increased concerns about dependence on US technology providers, particularly in Europe.

The outage highlighted how technical failures alone can disrupt access to essential digital services.

AI competition adds to pressure on Microsoft

The outage comes at a challenging time for Microsoft as investors assess its position in the artificial intelligence market.

Recent reports about OpenAI’s latest figures have raised questions about its competitive position relative to Anthropic.

Microsoft owns a 24% stake in OpenAI and has a smaller investment in Anthropic.

Anthropic also recently introduced a new suite of office tools, adding to competition in a market where Microsoft has a significant presence through its productivity software and Copilot assistant.

Investors will be watching Microsoft’s upcoming Ignite conference for updates on its AI strategy and cloud platform Azure.

Citi analyst Tyler Radke said the event could reinforce confidence in the company’s AI growth outlook.

“We expect the event to reinforce confidence in Microsoft’s AI growth narrative,” Radke said in a research note.

The conference could provide investors with further insight into Microsoft’s cloud and Copilot developments as the company seeks to maintain its position in an increasingly competitive AI market.

AI disclosure: AI tools assisted with research and drafting of this piece. An Invezz editor reviewed the facts, sources and wording before publication. Any opinions or analysis are Invezz’s, not those of an automated system.

The post Microsoft stock steadies after global outage as AI competition intensifies appeared first on Invezz

The artificial intelligence revolution has always felt less like a corporate climb and more like a kingdom governed by Jensen Huang. For years, the Nvidia chief served as both the technical mastermind and the industry’s unofficial central banker, weaving a complex web of financing and partnerships that pushed the entire sector forward. Now, following his abrupt resignation amid scandals involving personal misconduct and concerns over foreign intelligence targets, the industry finds itself staring into a massive vacuum. While Nvidia continues to produce the chips that power today’s leading models, the loss of Huang removes the singular animating force that turned hardware sales into a global financial engine.

Huang did far more than sell graphics processing units; he engineered a system of circular financing that acted as a safety net for the AI boom. By investing in startups and providing revenue guarantees for neocloud providers like CoreWeave, he ensured that his customers had the capital necessary to keep buying his products. This aggressive strategy extended to staggering sums, including a promised 105 billion dollars for an OpenAI data center and efforts to mobilize half a trillion dollars by convincing major financial institutions to treat AI infrastructure as a legitimate asset class. With Huang gone, these fragile high-stakes agreements now face intense scrutiny and potential collapse.

The immediate fallout creates a precarious moment for smaller players who relied on Huang’s personal seal of approval to maintain investor confidence. In several instances, a few optimistic words from Huang were enough to stop stock slides and stabilize bond yields. CFO Colette Kress has stepped in as interim CEO to steady the ship, but analysts warn that managing balance sheets is not the same as possessing Huang’s rare blend of technological foresight and dealmaking aggression. As competitors like AMD and Broadcom circle, Nvidia must figure out how to remain the axis of the AI universe without its most powerful orbit.

Ultimately, the crisis exposes how dependent the current economic surge has been on one man’s willpower and reputation. While existing contracts should prevent an overnight crash, the long-term trajectory of AI expansion may slow as the era of creative vendor financing fades. The industry now waits to see if giants like Amazon or Google will step up to fill the role of capital allocator, or if the ecosystem Huang meticulously crafted will begin to fracture under the weight of its own ambition.

The sudden resignation of Jensen Huang from Nvidia has sent shockwaves through both Silicon Valley and the halls of power in Washington, marking a dramatic end for the leather jacket clad visionary who built the world’s most pivotal chipmaking empire. Huang stepped down on Thursday following explosive allegations that he engaged in an affair with Alice Huang, an executive at the Singaporean firm Megaspeed who is suspected of being a Chinese spy. While the corporate transition sees Colette Kress stepping in as interim chief, the political storm surrounding the former CEO is only just beginning to intensify.

Lawmakers on both sides of the aisle are now scrambling to determine if this personal entanglement compromised U.S. artificial intelligence dominance or leaked critical national security secrets. Republicans, currently holding control of Congress for a few remaining weeks, have moved quickly to summon Huang to Capitol Hill, with Senate Banking Committee Chair Tim Scott threatening subpoenas to ensure the ex-CEO provides answers regarding protected technology. The scrutiny extends beyond Huang himself, reaching deep into the Trump administration as questions arise about why Commerce Secretary Howard Lutnick may have stalled crackdowns on firms smuggling Nvidia chips into China.

The timing of the scandal creates a volatile political landscape, as Democrats prepare to seize control of the House and Senate in January. Figures like Senator Elizabeth Warren and Minority Leader Chuck Schumer are already signaling that Nvidia will be a primary target for oversight once they take power. They are demanding full transparency concerning export control compliance and have ordered federal officials to preserve all communications related to advanced AI shipments destined for China or diverted entities.

As the legal pressure mounts, Huang appears to be coordinating his initial responses with House committees led by Representative Brian Mast, including panels focused on intelligence and China relations. These upcoming testimonies, conducted under oath, aim to uncover whether the intimacy between a titan of industry and an alleged foreign agent created a backdoor for adversaries to bypass strict trade restrictions. For now, what began as a tabloid scandal has evolved into a sweeping probe into the intersection of private profit and global security.